AI SmatBot Is Now Available & its Features are
Website Chatbot
Install SmatBot on your website and automate the engagement with your visitors.
WhatsApp Chatbot
Automate your whatsapp business conversations through SmatBot.
Blog Chatbot
Install SmatBot on your blog and collect feedback, conduct surveys from your readers.
Facebook Messenger Chatbot
Install SmatBot on your messenger to automate the engagement with your audience.
Mobile app Chabot
Integrate and Install SmatBot into your mobile application and never worry about giving customer support again.
One Conversational BOT For All Your Business Requirements
Using multiple engagement tools to improve your business? This is the product you’ve been waiting for.
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Bots can interact with Teams calls and meetings using real-time voice, video, and screen sharing. Teams apps can now interact with users using voice and video to enhance the experience. These APIs allow you to add the following new features:
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Interactive voice response (IVR).
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Call control.
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Access to real-time audio and video streams, including desktop and app sharing.
Terminologies
The following core concepts, terminology, and conventions guide you through the use of calls and online meetings bots:
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Audio or video calls
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Call types
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Signals
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Calls and online meetings
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Real-time media
Audio or video calls
Calls in Teams can be purely audio or audio and video. Instead of audio or video call, the term call is used.
Call types
Calls are either peer-to-peer between a person and your bot, or multiparty between your bot and two or more people in a group call.
Signals
There are two types of signals, incoming call and in-call. Following are the different features of signals:
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To receive an incoming call, you enter an endpoint in your bot settings. This endpoint receives a notification when an incoming call is initiated. You can answer the call, reject it, or redirect it to someone else.
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When a bot is in a call, there are APIs for muting and unmuting the bot and to start or stop sharing video or desktop content with other participants.
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The bot can also access the list of participants, invite new participants, and mute them.
