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Bots can interact with Teams calls and meetings using real-time voice, video, and screen sharing. Teams apps can now interact with users using voice and video to enhance the experience. These APIs allow you to add the following new features:
Interactive voice response (IVR).
Access to real-time audio and video streams, including desktop and app sharing.
The following core concepts, terminology, and conventions guide you through the use of calls and online meetings bots:
Audio or video calls
Calls and online meetings
Audio or video calls
Calls in Teams can be purely audio or audio and video. Instead of audio or video call, the term call is used.
Calls are either peer-to-peer between a person and your bot, or multiparty between your bot and two or more people in a group call.
There are two types of signals, incoming call and in-call. Following are the different features of signals:
To receive an incoming call, you enter an endpoint in your bot settings. This endpoint receives a notification when an incoming call is initiated. You can answer the call, reject it, or redirect it to someone else.
When a bot is in a call, there are APIs for muting and unmuting the bot and to start or stop sharing video or desktop content with other participants.
The bot can also access the list of participants, invite new participants, and mute them.